REMARK: had to move the screenshots to the original post; for some reason they don't show up inside the response...
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this is becoming a huge problem in a customer's project. Si did some more research on it and at least was able to find some weird workaround:
Usually when editing a sent mail it offers a cascaded set of "Save" buttons usually sitting between "Send & File" and "Delivery Options" (see first screenshot)
By chance I found that some sent mails in my test user's mailfile showing a different button when opened in edit mode with aq "Save and Close" action at first position (2nd screen shot):
Other than with the cascaded Save button the "Save and Close" action does NOT remove the PostedDate field thus pushing the saved mail out of SENT into DRAFT!
Doing further research I found that difference is in an internal FROM field: if the sent memo's FROM field contains a name differnet from the mailfile owner then it offers the "Send and Close" button, otherwise it's the cascaded "Save" button set. And it gets even weirder:
Just by altereing the case of the FROM field's content Domino thinks that the memo was sent by someone else and in consequence then shows the other button which DOES NOT remove the PostedDate field.
Steps to reproduce:
- send a mail so that copy is stored in the SENT view
- make sure that the sent memo's FROM field contains the sending user's NotesName (e.g. CN=SOP Autor3/O=edcom)
- edit this memo using iNotes ==>
- you should now see the cascaded Save button set;
- using this button's "Save" option saves the memo but doesn't close it.
- the memo is moved from SENT to DRAFTS
- using some kind of scripting agent or other tool change the contents of the FROM field to an all-capital letter version (e.g. CN=SOP AUTOR3/O=EDCOM) ==>
- at least using a Notes client this memo's header part now shows an extra line "Sent by: SOP AUTOR3" below the standard "From: .. SendTo" info block (3rd screen shot):
- edit the memo again through iNotes ==>
- you should now see the "Save and Close" button while the cascading button set is gone
- clicking this button changes are saved, the memo tab is closed
- the memo still is inside the SENT view
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Setup is as follows:
Domino 9.0.1 FP3 running on Windows Server 2008 R2 x64
reproducible on various similar Domino setups
Would be helpful if someone could at least confirm this behaviour