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~Carol Dwoponeverynds
Apr 24, 2014, 6:16 AM
6 Posts

Installed 9.0.1 via GPO not allowing FP1 to install

  • Category: Install
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,End User
  • Tags:
  • Replies: 6

Installed 9.0.1 using GPO onto a Windows 7 Pro x64 machine.

It appears to install fine and I can setup Notes correctly and use it.

I am trying to also push out FP1 using GPO after the install of 9.0.1 but it fails. I can't install FP1 manually either. I ran the MSI installer with logging and this is what you see below.

The first mention of an error is line 471

23/04/2014 16:59:36 2014-04-23T04:59:36.36--10:00 ReplaceJvmUpdateFiles: ERROR: C:\Program Files (x86)\IBM\Notes\jvm_dst is not existed, JVM patcher was failed.

23/04/2014 16:59:36 2014-04-23T04:59:36.36--10:00 InstallJvmUpdate: ReplaceJvmUpdateFiles failed!

CustomAction InstallJvmUpdate returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 16:59:36: InstallJvmUpdate. Return value 3.
Action ended 16:59:36: INSTALL. Return value 3.

I won't include the whole log at the moment unless someone wants to see it. 1300 lines of it.

Any ideas?

Thanks

Nathan

~August Opjumisonynds
Apr 24, 2014, 7:23 PM
60 Posts
can you see (and paste if you see) jvmpatcher.log
It should be in your Notes program directory.
~Carol Dwoponeverynds
Apr 25, 2014, 10:20 AM
6 Posts
That file doesn't exist

Can't see that file anywhere.

Is that a good or bad thing?

Thanks

~August Opjumisonynds
Apr 25, 2014, 2:44 PM
60 Posts
Log seems to indicate that jvm patch failed
I was expecting to see corresponding log.
Could you please, send me the whole log? I will look at it and pass it to client installer fixpack developer.
Thank you,
ikhasin@us.ibm.com
~Hal Nonboosigenakoi
May 19, 2014, 2:06 AM
4 Posts
ther are using a .diff file to patch the JVM

Not sure why the good old xcopy was not appropriate anymore but if the jvm folder is not exactly like it expects it to be, it will bomb and it will not create a jvm_dst folder.

What I do is before I launch FP1 setup I overwrite the jvm folder with one that I know works (for example clean install from Scratch of Notes 9.0).

 

You can see the jvmpatcher.log files in the Notes directory and where it bombs.

~Hal Nonboosigenakoi
May 19, 2014, 2:06 AM
4 Posts
ther are using a .diff file to patch the JVM

Not sure why the good old xcopy was not appropriate anymore but if the jvm folder is not exactly like it expects it to be, it will bomb and it will not create a jvm_dst folder.

What I do is before I launch FP1 setup I overwrite the jvm folder with one that I know works (for example clean install from Scratch of Notes 9.0).

 

You can see the jvmpatcher.log files in the Notes directory and where it bombs.

~Ned Umlutherettu
May 29, 2014, 12:01 AM
113 Posts
replace jvm folder
alternatively to replacing the jvm prior to the fp1 install
if you have 1 good fp1 jvm available, you should be able to take its jvm folder and drop in on the 901fp1 install you're having problems with

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal