Notes crash on messages which contain MIME attachments

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Notes crash on messages which contain MIME attachments

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Crash

Platform: Windows XP client

Release: 8.5

Reproducible: Always

Notes 8.5 would crash on opening certain messages with MIME attachments. A copy of the FATAL from the NSD log is included below. I have found SPR WTON7NVMDZ which seems to be a reference to the problem.

My question is....Is there a work around or solution to this problem without upgrading all my clients to 8.5.1 at this time?

############################################################
### FATAL THREAD 1/14 [ NLNOTES: 2524: 1af0]
### FP=0x00139548, PC=0x6386e5ca, SP=0x00139054
### stkbase=00140000, total stksize=212992, used stksize=28588
### EAX=0xfffaafff, EBX=0x01dcc488, ECX=0xffffffff, EDX=0x083217d8
### ESI=0x01dcc454, EDI=0x0818e018, CS=0x0000001b, SS=0x00000023
### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010286
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
@[ 1] 0x6386e5ca nnotesws.@DocFileOldAttachments@12+602 (8330000,1,0)
@[ 2] 0x630e8dec nnotesws.@DocLoadRecords@12+988 (0,7d0e72,8171818)
@[ 3] 0x63106ee9 nnotesws.@DocLoad@4+8345 (0)
@[ 4] 0x6308a6e7 nnotesws.PartialNoteAvailable+2007 (0)
@[ 5] 0x6308ab85 nnotesws.@DocAsyncIONotify@4+741 (13b362)
@[ 6] 0x638829de nnotesws.@DocCreate@136+6622 (10000)
@[ 7] 0x63088f60 nnotesws.EditInstanceInit@40+1536 (0,0,0,410d6a,0,0,0,0,0,0)
@[ 8] 0x63087fee nnotesws.CEditSubprogram::InstanceInit+94 (818c018,13b9a0,8171e76,818c018,0,0,0,0,0,0)
@[ 9] 0x63068522 nnotesws.CSubprogram::Create+2386 (5,13b9a0,818c018,0,0,0,0,0,0,0)
@[10] 0x63087cf4 nnotesws.EditNewSubprogram@44+276 (710d6c,802,13bb3c,0,0,0,0,0,0,0,0)
@[11] 0x630a7e4e nnotesws.CEditSubprogram::FCFrameManagedStartup+206 (818c018,710d6c,13bd2e,8187e18,0,0,0,0,0,0,0)
@[12] 0x6318994f nnotesws.fsLoadFrameExt+1183 (8187e18,818c018,8187a18,471,0,0,0,0,0,0,0)
@[13] 0x63189389 nnotesws.fsCreateFramesetExt+361 (0,13bc08,13bc18,0,0,0,0,0,0,0,0)
@[14] 0x63189439 nnotesws.FSCreateFramesetExt@36+121 (0,0,2,0,0,0,0,0,0)
@[15] 0x63068c9a nnotesws.FSCreateFrameset@32+42 (0,13bc68,2,0,0,0,0,0)
@[16] 0x630a563f nnotesws.CEditorMonitorSubprogram::InstanceInit+143 (8171818,13bed0,13bf98,0,0,0,0,0)
@[17] 0x63068522 nnotesws.CSubprogram::Create+2386 (7,13bed0,0,1,0,0,0,0)
@[18] 0x630a553b nnotesws.EmonNewSubprogram@48+539 (590dba,802,8188018,0,0,0,0,0,0,0,0,0)
@[19] 0x6358bd4d nnotesws.CDocumentSubprogram::DocumentEditCreate+781 (8188018,0,0,8188018,0,0,0,0,0,0,0,0)
@[20] 0x6358d1b4 nnotesws.CDocumentSubprogram::InstanceInit+804 (8188018,13c654,7ade418,8188018,0,0,0,0,0,0,0,0)
@[21] 0x63068522 nnotesws.CSubprogram::Create+2386 (2,13c5b4,13c6fa,13c89c,0,0,0,0,0,0,0,0)
@[22] 0x6358b70b nnotesws.CreateDocSubprogram+395 (8188018,0,0,0,0,0,0,0,0,0,0,0)
@[23] 0x6358cda2 nnotesws.DocumentOpen@48+418 (7afa228,87e2,13c818,13c8d4,0,0,0,0,0,0,0,0)
@[24] 0x637ed333 nnotesws.CLineView::ShowNote+1123 (4000040,0,0,0,0,0,0,0,0,0,0,0)
@[25] 0x6377af23 nnotesws.showNoteInWMC+307 (0,82fe6ac,0,0,0,0,0,0,0,0,0,0)
@[26] 0x63555d9a nnotesws.Handle_OPENFOREMBEDDING+1834 (82fe624,13f068,0,103,0,0,0,0,0,0,0,0)
@[27] 0x6355c717 nnotesws.ProcessWksMsgExt@32+4183 (20,27cc0000,0,60f30000,0,0,0,0)
@[28] 0x63034a6b nnotesws.CheckWksMQ@4+427 (0)
@[29] 0x63026e9e nnotesws.CDeskSubprogram::SubMessageProc+6014 (1eec618)
@[30] 0x63024e2e nnotesws.MainWndProc@16+8046 (37092c,570,0,0)
[31] 0x7e418734 USER32.GetDC+109 (63022ec0,37092c,570,0)
[32] 0x7e418816 USER32.GetDC+335 (0,63022ec0,37092c,570)
[33] 0x7e4189cd USER32.GetWindowLongW+295 (13f7ac,0,13f7d0,630bab63)
[34] 0x7e418a10 USER32.DispatchMessageW+15 (13f7ac,1,4e08a4,63020000)
@[35] 0x630bab63 nnotesws.NEMMainLoop@4+803 (4013a0)
@[36] 0x004019cb NLNOTES.WinMain@16+1579 (630fa1c0,0,16231d,0)
@[37] 0x00401e89 NLNOTES.WinMainCRTStartup+389 (12cf70,7c90e920,7ffd9000,8054b6ed)
[38] 0x7c817077 kernel32.RegisterWaitForInputIdle+73 (401d04,0,78746341,20)

Feedback number WEBB7X8J7T created by ~Bella Bubweakoi on 10/27/2009

Status: Open
Comments: