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responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
Sorry to hear that you're having trouble with this latest beta. A few questions.
1. Did you uninstall the Beta 1 code before installing Beta 2? Please be sure to run the uninstaller before installing Standard.
2. When you install, do you get any errors when installing, or does it complete fine?
3. Does anything show in the status bar when it's not starting up?
4. Do you store your password in keychain or log in directly?
Thanks,
Sarah
Feedback response number SLAE7J7V2D created by ~Tony Prefanaplopynds on 09/05/2008