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Steve
I had that problem on one of our directors (had to be really). Seemed a PA accessed his mail file whilst I did the convert to 8.5 template. The only way I found was to replicate the db locally, delete the server version and then rep back.
Hope that helps
Ian
Feedback response number WEBB7NVLLH created by ~Sean Asahipicheketsi on 02/02/2009