LNT: Request open a problem report

Subject:

I asked around and the consensus is that we would like to look at this in more detail. Please set the logging on the device to high and create a Traveler Problem Report (TPR) indicating the date and time that auto sync stopped working. The TPR will be sent to the Domino Server for storage. Please ask the Domino Administrator, or if you have access, to submit the TPR to IBM support for review by the Lotus Traveler Development team.

This Info Center topic describes how to adjust the logging and create the TPR:
http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/topic/com.ibm.help.lnt85.doc/Nokia_S60_Troubleshooting.html

Here is the best way to submit the TPR for review:
http://www-01.ibm.com/software/lotus/support/notes/probsub.html
or
http://www-01.ibm.com/software/howtobuy/passportadvantage/index.html

Thanks in advance for your assistance in troubleshooting this problem.

Feedback response number WEBB7NS4RL created by ~Fritz Dwotoosterli on 01/30/2009