Signature

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Signature

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Application Development

Platform: Windows

Release: 8.5.3

Reproducible: Intermittent

Hi,

I developped an application of signature managment.
I modify the signature on a mail database of an user on the server with Lotus Script.
The signature is applied.
The problem is when the user uses a local replica, sometimes the signature disappear.

I have declared a PMR at IBM.
Here their answer :
The problem raised in this PMR is a given custom made program (code to update user signatures centrally) not working correctly for local replicas.

Please note that we do not debug or provide advise on custom applications. This is rather a consultancy service which is not included in the passport advantage support contract. This being said, I had a quick look into the code and might have the explanation why this is not working as expected.

If I understand all correctly then you change with the code fields on the calendar profile document of the given users on the server (as the agent runs on the server) and you then rely on replication to get this change into the local replica. Problem with that is that profile documents are designed to only store static and no dynamic data. There is therefore ie. no mechanism to handle replication conflicts. By changing values at a given moment on the server and not replicate immediately (what technically is not possible as the user is not connected) but wait until the user connects, the probability to have a condition creating replication conflicts raises. Additionally, there is the fact as well that profile documents are cached so even if correctly replicated, the Notes client could still continue for some time to use the old values...

Could you help me? How to avoid this problem cache?
In advance thank you.

Feedback number WEBB9A6KBS created by ~Howard Minfooburoni on 08/01/2013

Status: Open
Comments: