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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
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Subject: Can a notes application accept information from an email?
Feedback Type: Question
Product Area: Notes Client
Technical Area: Application Development
Platform: Windows
Release: 8.5.3
Reproducible: Not applicable

I am trying to create a ticketing system in Lotus Notes. Once a ticket is submitted to a group I would like the users in that group to acknowledge or accept that ticket via a reply to that email notification.

Is that even doable? Not sure where to start.


Feedback number WEBB9GBN6E created by ~Yoshi Zenrebergobu on 02/14/2014

Status: Open
Comments:

Can a notes application accept info... (~Yoshi Zenreber... 14.Feb.14)
. . Do you have to use mail? (~Martha Lopjipy... 20.Feb.14)
. . Group email (~Fred Umkivitch... 14.Feb.14)
. . . . Not sure that's it (~Yoshi Zenreber... 14.Feb.14)
. . . . . . Should work. (~Dan Kikiterobu... 15.Feb.14)
. . . . . . . . Can you do it after the fact? (~Yoshi Zenreber... 17.Feb.14)
. . . . . . . . . . Yes. (~Dan Kikiterobu... 17.Feb.14)
. . . . . . In case it's not clear... (~Ned Nimfanakon... 17.Feb.14)
. . . . . . . . Mailin Monitoring agent (~Fritz Oprekony... 5.Mar.14)




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