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First the clients that are failing vs working what are the versions of them? Are they on the latest fixpack?
I recall an issue some time back where code executing within a view context would lose the reference to itself if the code changed the view while the code in the view was still executing. (I don't recall offhand what version it was fixed in)
Quick way to test this is to have the code in an agent and test the agent instead of the button on a client that normally fails.
Other things to check.
1. Add debug to the agent to find the failing point. eg.
open "c:\temp\logfile.txt" for output as #1
...
print #1, "block xxx is about to do yyy"
...
etc
...
close #1
2. Post the FATAL stack from an NSD generated. It will be in the IBM_TECHNICAL_SUPPORT folder. Do a search for FATAL in the nsd file to get the stack.
Feedback response number WEBB96PAJR created by ~Joseph Fezlulitynds on 04/12/2013