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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
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Subject: Mail disappears from Android inbox
Feedback Type: Question
Product Area: Notes Traveler
Technical Area: Functionality
Platform: ALL
Release: 8.5.2
Reproducible: Intermittent

I have several users who have seen this problem happen to them. They will have email in their Inbox based on their "Remove mail older than" setting on their devices. When they check their inbox later, ALL of their email disappears on their phones. The mail is still in their Notes inbox, it's just not displaying in Traveler. New emails continue to fill the inbox until a indeterminate amount of time. Then their emails disappear again.

I have instructed users to "Replace Data", but am looking for a root cause.


Feedback number WEBB8L82TH created by ~Lorraine Ekluter on 08/30/2011

Status: Open
Comments:

Mail disappears from Android inbox (~Lorraine Eklut... 30.Aug.11)
. . Traveler Setting (~Alexis Asanist... 30.Aug.11)
. . . . from the server (~Lorraine Eklut... 31.Aug.11)
. . . . . . Policy (~Alexis Asanist... 1.Sep.11)
. . RE: Mail disappears from Android in... (~Manny Ekrevero... 30.Aug.11)
. . . . Mail rules (~Lorraine Eklut... 6.Sep.11)
. . . . . . RE: Mail rules (~Manny Ekrevero... 6.Sep.11)




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