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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
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RE: Traveler Client: Error (-1073741819)

Sounded like other users are fine - just not this user - that correct?

If so then try

tell traveler reset <user>

If that does not help then most likely there is a document that this particular user is trying to sync that is causing problems. Unfortunately the best way to troubleshoot is to open a Problem Report with Lotus Support so log files can be reviewed.

this will turn server logging on for the user:

tell traveler log adduser finest <user>

This will turn on packet tracing for the user:

tell traveler log syncml on

Then look at this wiki article to generate client logs:

http://www-10.lotus.com/ldd/dominowiki.nsf/dx/Best_Practices__Submitting_a_problem_report_from_a_device.


Feedback response number WEBB823P97 created by ~Fritz Dwotoosterli on 01/26/2010

Traveler Client: Error (-1073741819... (~Wendy Fezjumit... 22.Jan.10)
. . Upgraded traveler to 8.5.1.1 ? (~Tony Zeknikony... 22.Jan.10)
. . RE: Traveler Client: Error (-10737... (~Fritz Dwotoost... 26.Jan.10)
. . . . 8.5.1.1 fix the situation (~Wendy Fezjumit... 11.Feb.10)




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