Trouble installing Traveler 8.5.2.2 on AT&T HTC Inspire

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Trouble installing Traveler 8.5.2.2 on AT&T HTC Inspire

Feedback Type: Question

Product Area: Notes Traveler

Technical Area: Install

Platform: Other

Release: 8.5.2

Reproducible: -Reproducibility-

Now that you can install Traveler on certain AT&T Android devices, has anybody been successful?

According to this technote:
https://www-304.ibm.com/support/docview.wss?uid=swg21457594 only AT&T HTC Inspire, HTC Aria, and Samsung Captivate can have Traveler installed. Our user has an HTC Inspire, so I don't believe it's a device issue.

For all of our other Android devices, we have just emailed them the lotusinstaller.apk file and they have ran the install with no problems. When we do the same thing with this device, we get an error that that file type is not supported. (We cannot go directly to the Traveler server because of the SSL issue so the online install is not an option for us.)

We have checked the setting to "Allow installation of non-Market applications" which I thought would allow us to install the file. At this point, I'm not sure what else to try. I am going to contact AT&T but thought I would try here, too.

We are using Travler 8.5.2.2. Our server: Windows 2003 with Domino 8.5.2 FP1. The device is an HTC Inspire.

Feedback number WEBB8JXQUS created by ~Tony Refreekonyflar on 07/20/2011

Status: Open
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