F-Secure Mobile Security?

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject:

Do you by any chance have F-Secure Mobile Security on the phone? I have seen this a lot on our Symbian phones (E72, E90, E7, C6...) where we have F-Secure Mobile Security installed. I started seeing this at version 8.5.2 (maybe even earlier?) and today I saw it again with 8.5.3.1. This seems to be the only place available to google where anyone has reported this problem before so even if your post is a bit old I figured it would be good to add some info.

If I Install F-Secure first and Lotus Traveler later I will get this error almost every time.

If I install Lotus Traveler first and let it do the initial sync before installing F-Secure Mobile Security it works like a charm.

This is what I did today to get it to work:
Uninstall F-Secure Mobile Security, reboot the phone and try syncing Traveler again. Then reinstall F-Secure.

In some cases this fix has failed. But restoring the phone to factory settings, installing and syncing Traveler and then installing the rest always does the job.

The error message from our environment:
03.02.2012 10:34:11 Lotus Traveler: SEVERE CN=xxxxxxxxxxxx/OU=xxxxxxx/O=xxxxxx[IMEI:xxxxxxxxxxxx] WBXML request document dump: 789c9555 5f53db46 10f74540 28a59026 x..U_SÛF.÷E@(¥.& cd74fa90 19cdf425 7f46d249 fe03a44f Ítú..Íô..FÒIþ.¤O 423a8340 9694

Feedback response number WEBB8R5ECF created by ~Kirk Asajipyzenakol on 02/03/2012