Traveler 8.0.1 version reinstated - but 8.5 failure mystery remains

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject:

What I did was to use the 'Settings' command in the W6 iPAQ PDA and used the 'Remove Programs' command to delete the Traveler program completely. This seemed to be a clean process and there appeared to be no residual trace of the software on the device afterwards - so far so good.

Then I tried a completely fresh install of the new 8.5 version again. This had the result of populating the message client with the Traveler option properly. I entered all the parameters carefully, and the log suggested that a connection could not be made to the server at all.

Since our server works on port 8080 (not 80) I am suspicious that even though the client configuration suggests that you can use any port you want for http connections, there's a programming bug in 8.5 and that port 8080 is not available to the new 8.5 W6 client.

I do now have the old 8.0.1 version back on the machine and working properly (by again deleting the 8.5 version of the program) using the 'Remove Programs' option and doing a clean 8.0.1 install. So I do have a reproducible fault and methodology.

As you say, a PMR required. I wonder if it is the port 8080 issue? I can see that since 80 is the normal default, some Notes Mail people won't know that other ports don't work because they'd have no reason to try them out.

Thanks for your useful comments - they may help others in the same situation.

David Clover

Feedback response number WEBB7NDNJD created by ~Tony Reponezenlen on 01/17/2009