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The problem is Blackberry Internet Server (BIS) checks the message status id each time it polls the mailbox and pushes each message to handheld once the status has changed since the last time it checked. This is one of the disadvantages of using the BIS service in a corporate environment. The ideal solution would be for you to deploy a Blackberry Enterprise Server (BES).
In the interim, you can ensure that your users manage their email with Notes or iNotes only. If you use other email clients (eg MS Outlook) then do not use POP. Ensure that the account is setup for IMAP.
Feedback response number WEBB8CCKHD created by ~Bella Bubweakoi on 12/21/2010