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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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Re:Traveler on Linux give MIME to CD error

The error message
08-10-2010 13:04:42   MIME to CD error (Process: ? (000011C5:000024E5), Database: CN=MPINSDK2/O=MPI!!Mail\xxx.nsf, Note: 0000636E): CVS: Not initialized
08-10-2010 13:04:42   Lotus Traveler: SEVERE CN=RKLTest RKLTest/OU=XXX/O=MPI Internal Error: Debug Data: Error MIMEConvertMIMEPartCC noteId=636e for item=Body.

is stating that the Mime data of the notes was not able to be converted to HTML correctly.  A lot of these problems were fixed in the 8.5.2 GA version of the Domino.  If you are running pre GA version of Lotus Notes Traveler 8.5.2, it is recommended that you upgrade to the GA version of code.  If the problem still exist on the GA version please open a PMR so that this problem could be tracked.

Data needed to investigate.
 1) Set logging to finest for the failing user.
     - Tell Traveler log adduser finest <UserId>
 2) Recreate the problem and wait for the error message.
 3) After the error message appears get a copy of the failing document by getting noteId of the message (from the example above it is "636e", and the mail file"CN=MPINSDK2/O=MPI!!Mail\xxx.nsf" and issue following command
    - tell traveler dumpdoc <notied> <mail file>
in the example above the command would be Tell Traveler dumpdoc 636e CN=MPINSDK2/O=MPI!!Mail\xxx.nsf
 4) Collect the following the information and send to IBM
    - Tell Traveler dump <UserId>
    - Tell Traveler log collect
    - Send to IBM the data in the <DominoDataTraveler>/IBM_TECHNICAL_SUPPORT/Traveler/logs directory to IBM
 5) Reset the logging level
    - Tell Traveler log removeuser <UserId>


Feedback response number JSDS8A2H79 created by ~Anita Bubwegenobu on 10/08/2010

Traveler on Linux give MIME to CD e... (~Fred Minkinivu... 8.Oct.10)
. . SOLUTION - Traveler on Linux give M... (~Nita Opnuveret... 7.Nov.10)
. . . . Doesn't work fo me :-( (~Fred Minkinivu... 8.Nov.10)
. . Same issue here (~Autumn Xanaplo... 8.Oct.10)
. . Re:Traveler on Linux give MIME to C... (~Michelle Rejum... 8.Oct.10)
. . . . TravlerLogs send to IBM (~Fred Minkinivu... 26.Oct.10)
. . . . Same error on Suse Linux 11.1 (~Sarah Prekimar... 27.Oct.10)
. . . . . . RE: Same error on Suse Linux 11.1 (~Manny Ekrevero... 28.Oct.10)
. . . . . . . . New Service request 16881 999 706. ... (~Sarah Prekimar... 8.Dec.10)
. . PMR opened with IBM/Lotus (~Fred Minkinivu... 11.Oct.10)
. . . . Anyone?? IBM closing my PMR (~Fred Minkinivu... 11.Oct.10)
. . . . . . Traveler is not causing my problems... (~Autumn Xanaplo... 11.Oct.10)
. . . . . . Anyon running Lotus Traveler on Lin... (~Fred Minkinivu... 18.Oct.10)
. . . . . . . . RE: Anyon running Lotus Traveler on... (~Manny Ekrevero... 18.Oct.10)
. . . . . . . . . . Submitted another Dump (~Fred Minkinivu... 2.Nov.10)
. . . . . . . . NL_NL.UTF-8 here (~Autumn Xanaplo... 20.Oct.10)
. . . . File versions (~Autumn Xanaplo... 11.Oct.10)
. . . . . . ODS51 are in place (~Fred Minkinivu... 11.Oct.10)
. . Any update ? (~Autumn Xanaplo... 24.Jan.11)
. . . . RE: Any update ? (~Manny Ekrevero... 24.Jan.11)
. . . . . . document contents ? (~Autumn Xanaplo... 25.Jan.11)
. . . . . . . . RE: document contents ? (~Manny Ekrevero... 25.Jan.11)
. . . . . . . . . . Where to send ? (~Autumn Xanaplo... 29.Jan.11)
. . . . . . . . . . . . RE: Where to send ? (~Manny Ekrevero... 29.Jan.11)
. . . . . . . . . . . . . . Ubuntu.. (~Autumn Xanaplo... 2.Feb.11)
. . . . . . . . . . . . . . . . RE: Ubuntu (~Manny Ekrevero... 3.Feb.11)
. . . . . . . . . . . . . . . . . . PMR how to (~Autumn Xanaplo... 2.Apr.11)
. . . . . . . . . . . . . . . . . . . . RE: PMR how to (~Manny Ekrevero... 4.Apr.11)
. . . . . . . . . . . . . . . . . . . . . . solution found (~Sarah Prekimar... 15.Aug.11)




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