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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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Seen something like this before.

I have seen the issue before where a mail file didn't have a properly updated design. So a form would make a call to code that didn't exist in the database.

Try this (manually).
1. Replace the design with the current correct template for your version.

2. Do the folder upgrade to update all the folders.

Then try seeing if you can reproduce the issue.

It may also be related to a particular document (eg. form stored in mail).

Another one to check is to see that the users location document is correctly filled out (although intermittent, it might not be that).


Feedback response number WEBB7QWTB4 created by ~Olga Chunivitchoni on 04/08/2009

"Server error: Entry not found in i... (~Judy Cisjipyko... 3.Feb.09)
. . From Client (~Delores Dwofoo... 3.Feb.09)
. . . . Log as requested (~Judy Cisjipyko... 3.Feb.09)
. . . . . . A action button with @ViewShowThisU... (~Judy Cisjipyko... 3.Feb.09)
. . . . . . . . Identified (~Arnold Reboosi... 8.Apr.09)
. . I can now reproduce on demand (~Judy Cisjipyko... 3.Feb.09)
. . . . A few thoughts (~Julia Umhipibu... 4.Feb.09)
. . . . . . Results of your suggestions (~Judy Cisjipyko... 4.Feb.09)
. . . . . . . . Did you resolve this? (~Tate Desnuskia... 25.Feb.09)
. . . . . . . . . . same here... (~Delores Asapon... 6.Apr.09)
. . . . Seen something like this before. (~Olga Chunivitc... 8.Apr.09)
. . I have reproduced this on my platfo... (~Sean Nimfooets... 4.May.09)
. . Identified (~Arnold Reboosi... 8.Apr.09)
. . . . Issue Reproducable (~Dan Quetfoogen... 19.Jun.09)
. . . . . . Reproduced here as well.... (~Sven Elfanamar... 23.Jun.09)
. . . . . . . . I have two users with this problem ... (~Holly Nimreche... 15.Oct.09)
. . . . . . . . . . Same Error (~Emile Ekhipist... 30.Oct.09)
. . . . . . . . . . . . OS, anyone? (~Sven Elfanamar... 13.Nov.09)
. . . . . . . . . . . . . . OS is iSeries. Is anyone on Window... (~Dexter Asaresa... 27.Nov.09)
. . . . . . . . . . . . Was able to workaround... (~Frank Quetkibe... 2.Sep.10)
. . Server entry not found in index (~Michelle Xanam... 3.Dec.09)
. . . . All documents view generates the er... (~Delores Asatum... 16.Mar.10)




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