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| Subject: Client crash after email treatment |
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| Product Area: Notes Client |
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| Technical Area: Customization |
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| Platform: Windows |
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| Release: 8.5.1 |
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| Reproducible: Intermittent |
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Hi,
I've got a problem, I created a button on the Memo form in mail85.ntf.
This button open a dialogbox for choosing the client. After these infos are writing in the document and a check flag is set to OK.
Next the document is saved and close and re-open to see modifications. Some clients crash after that, we remark than some emails crashed the client and not some workstation. all these email have an embedded object like a logo or picture.
All treatments on doc are set in the back-end. You can see the code here :
Dim slgDoc As NotesDocument
Dim result As Variant
Set session = New NotesSession
Set db = session.CurrentDatabase
Set workspace = New NotesUIWorkspace
Set uidoc = workspace.CurrentDocument
Set docMail = uidoc.document
If ( uidoc.FieldGetText("EnCharge") >"0" ) Then
workspace.Prompt PROMPT_OK, "Impossible", "Ce message est déja pris en charge."
Else
Set slgDoc = docMail
result = workspace.dialogbox( "PriseEnCharge", False, False, False, True, False, False, "Selection du client", slgDoc, True, False )
If result = False Then
Exit Sub
End If
result = Messagebox ( "Confirmez-vous le client " & slgDoc.ClientNom( 0 ) & " [" & slgDoc.Client( 0 ) &"] / mandat " & slgDoc.Mandat( 0 ), 4 + 32 + 256 , "Prise en charge" )
If result <> 6 Then
Print "canceled"
Exit Sub
End If
docMail.ClientNom = slgDoc.ClientNom( 0 )
docMail.Client = slgDoc.Client( 0 )
docMail.Mandat = slgDoc.Mandat( 0 )
docMail.EnCharge = session.CommonUserName
docMail.FlagCategorisationDirect = "2"
docMail.approbateur1 = ""
docMail.approbateur2 = ""
docMail.approbateurRemplacant1 = ""
docMail.approbateurRemplacant2 = ""
Dim MEMO_CANCEL As Variant
MEMO_CANCEL = "4194304"
Call docMail.AppendItemValue("ActionInProgress", MEMO_CANCEL)
docMail.Form = "Memo"
'a function to send an email
envoiWorkflow
Call uiDoc.close
Call workspace.editdocument(False, docMail)
End If
I think the problem is that the document is not already loaded and we try to modify it, and then client crashed. I tried to put all treatments in an agent on server but the client crashed also.
I've got no more idea .. please help me.. :)
Thanks
Vincent
 
Feedback number WEBB83GLYW created by ~Tate Asareberg on 03/12/2010
Status: Open
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