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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
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Subject: "Server error: Entry not found in index" when switching between view all / view unread
Feedback Type: Problem
Product Area: Notes Client
Technical Area: Error Message
Platform: Windows XP client
Release: 8.5
Reproducible: Intermittent

Since upgrading to 8.5 server, we have had 5 users report getting "Server error: Entry not found in index" when switching between view all / view unread in both the basic and eclipse 8.0.2 client against an 8.5 server. If the user marks all documents as read, the problem will go away for a bit, but eventually comes back later in the day. I have run a compact -c and a fixup -F -J with no success. I also removed/rebuilt the cache.ndk, bookmark.nsf and names.nsf for the user but that did not fix it. The number of effected users seems to slowly be increasing, so any advice is greatly appreciated.

Regards,
Tom


Feedback number WEBB7NWQ69 created by ~Judy Cisjipykonyikle on 02/03/2009

Status: Open
Comments:

"Server error: Entry not found in i... (~Judy Cisjipyko... 3.Feb.09)
. . From Client (~Delores Dwofoo... 3.Feb.09)
. . . . Log as requested (~Judy Cisjipyko... 3.Feb.09)
. . . . . . A action button with @ViewShowThisU... (~Judy Cisjipyko... 3.Feb.09)
. . . . . . . . Identified (~Arnold Reboosi... 8.Apr.09)
. . I can now reproduce on demand (~Judy Cisjipyko... 3.Feb.09)
. . . . A few thoughts (~Julia Umhipibu... 4.Feb.09)
. . . . . . Results of your suggestions (~Judy Cisjipyko... 4.Feb.09)
. . . . . . . . Did you resolve this? (~Tate Desnuskia... 25.Feb.09)
. . . . . . . . . . same here... (~Delores Asapon... 6.Apr.09)
. . . . Seen something like this before. (~Olga Chunivitc... 8.Apr.09)
. . I have reproduced this on my platfo... (~Sean Nimfooets... 4.May.09)
. . Identified (~Arnold Reboosi... 8.Apr.09)
. . . . Issue Reproducable (~Dan Quetfoogen... 19.Jun.09)
. . . . . . Reproduced here as well.... (~Sven Elfanamar... 23.Jun.09)
. . . . . . . . I have two users with this problem ... (~Holly Nimreche... 15.Oct.09)
. . . . . . . . . . Same Error (~Emile Ekhipist... 30.Oct.09)
. . . . . . . . . . . . OS, anyone? (~Sven Elfanamar... 13.Nov.09)
. . . . . . . . . . . . . . OS is iSeries. Is anyone on Window... (~Dexter Asaresa... 27.Nov.09)
. . . . . . . . . . . . Was able to workaround... (~Frank Quetkibe... 2.Sep.10)
. . Server entry not found in index (~Michelle Xanam... 3.Dec.09)
. . . . All documents view generates the er... (~Delores Asatum... 16.Mar.10)




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