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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
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Subject: Recovery Manager: stale process context found: process
Feedback Type: Problem
Product Area: Domino Server
Technical Area: Crash
Platform: Windows
Release: 8.5.3
Reproducible: Unknown

Lotus Domino (r) Server, Release 8.5.3FP6 HF1024, November 01, 2014 - running on Win2008

We have a script which we run monthly to stops the Domino Service, wait 10 minutes (just to be sure Domino stopped),install Windows updates, and then restart the Windows Server.

We had a strange crash on restart today.

The Domino server shut down quite happily via the script.

[082C:00DE-0878] 27/02/2015 06:19:46 250 Transactions/Minute, 27 Notes Users
[14B4:0002-14B8] 27/02/2015 06:20:01 McAfeeAddInMgr is waiting for supporting tasks to stop.
[0D80:0002-1034] 27/02/2015 06:20:01 AMgr: Executive '1' shutting down. Process id '3456'
[0484:0002-0F80] 27/02/2015 06:20:01 AMgr: Executive '3' shutting down. Process id '1156'
[17F4:0002-17F8] 27/02/2015 06:20:01 IMAP Server: Waiting for all tasks to complete
[1E18:0002-0560] 27/02/2015 06:20:01 AMgr: Executive '2' shutting down. Process id '7704'
[082C:0002-0838] 27/02/2015 06:20:02 Starting Server shutdown
[17B8:0002-17BC] 27/02/2015 06:20:02 Database Replicator shutdown
[08B0:0002-07C0] 27/02/2015 06:20:02 SMTP Server: Waiting for all tasks to complete
[08A4:0002-09B4] 27/02/2015 06:20:02 LDAP Server: Waiting for all tasks to complete
[09E4:0002-08A8] 27/02/2015 06:20:03 DAOSMGR: DAOS Manager terminating
[09E4:0002-08A8] 27/02/2015 06:20:03 DAOSMGR: DAOS Manager shutdown complete
[023C:0002-089C] 27/02/2015 06:20:03 Agent Manager shutdown complete
[1CA0:0002-1DF4] 27/02/2015 06:20:03 Unable to update usage statistics: Program shutdown in progress
[14BC:0002-1568] 27/02/2015 06:20:03 Index update process shutdown
[0368:0002-1058] 27/02/2015 06:20:03 MT Collector: Shutdown
[1674:0002-17B4] 27/02/2015 06:20:04 Database Replicator shutdown
[0C4C:0002-0C48] 27/02/2015 06:20:07 Event Monitor shutdown
[14B4:0002-14B8] 27/02/2015 06:20:09 McAfeeAddInMgr stopped.
[17C0:0002-17C8] 27/02/2015 06:20:10 Router: Mail Router shutdown
[17D0:0002-17D8] 27/02/2015 06:20:10 Administration Process shutdown
[0834:0002-0284] 27/02/2015 06:20:21 XSP Command Manager terminated
[17F4:0002-17F8] 27/02/2015 06:20:32 IMAP Server: All tasks have completed
[17F4:0002-17F8] 27/02/2015 06:20:32 IMAP Server: Shutdown
[08B0:0002-07C0] 27/02/2015 06:20:32 SMTP Server: All tasks have completed
[08B0:0002-07C0] 27/02/2015 06:20:32 SMTP Server: Shutdown
[08A4:0002-09B4] 27/02/2015 06:20:32 LDAP Server: All tasks have completed
[08A4:0002-09B4] 27/02/2015 06:20:32 LDAP Server: Shutdown
[0834:0002-0284] 27/02/2015 06:20:35 HTTP Server: Shutdown
[082C:0002-0838] 27/02/2015 06:20:36 Server shutdown complete

But less than 2 minutes after the restart it crashed with :-

[00D4:00FF-0DF4] 27/02/2015 06:41:26 Closed session for AAA BBBB/XXXX/YYY Databases accessed: 0 Documents read: 0 Documents written: 0
[1284:0005-1458] Recovery Manager: stale process context found: process 4740 did not OSTerm correctly.
[1284:0005-1458] Recovery Manager: stale process context found: process 4740 did not OSTerm correctly.
[1284:0005-1458] Recovery Manager: stale process context found: process 4740 did not OSTerm correctly.
[1284:0005-1458] Recovery Manager: stale process context found: process 4740 did not OSTerm correctly.
[1284:0005-1458] Recovery Manager: stale process context found: process 4740 did not OSTerm correctly.
[1284:0005-1458] Recovery Manager: stale process context found: process 4740 did not OSTerm correctly.
[1284:0005-1458] Recovery Manager: stale process context found: process 4740 did not OSTerm correctly.
[1284:0005-1458] Recovery Manager: stale process context found: process 4740 did not OSTerm correctly.
[1284:0005-1458] Recovery Manager: stale process context found: process 4740 did not OSTerm correctly.
[1008:0002-1018] Thread=[1008:0002-1018]
[1008:0002-1018] Stack base=0x0012ED78, Stack size = 4056 bytes
[1008:0002-1018] PANIC: ERROR - LockMemHandle() Handle 0xC0180CA4 is not allocated

The Domino Server then auto restarted and came up without any issues.

Anyone have any ideas where these 'Stale Processes' came from after a clean shutdown ??


Feedback number WEBB9U5DN4 created by ~John Chufreeteroni on 02/27/2015

Status: Open
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