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| Subject: Notes Traveler - 10,000 Contacts to iPhone works well - Nokia N97 mini can't cope |
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| Product Area: Notes Traveler |
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| Technical Area: Functionality |
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| Platform: iPhone |
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| Release: 8.5.1 |
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| Reproducible: Not attempted |
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We trialled IBM Notes Traveler, and I thought I would publish my results. There was some discussion on this and other forums about the number of contacts iPhones and S60 Nokias can have, so I hope this is of interest.
I wrote an agent to manually copy (and maintain as correct) all 9,137 contacts from our customer contact details database (which is not a Notes NAB design) by mapping the required name, phone and email fields, to a new Person document in each Traveler user's mail database. Hence these Person documents show up in each mail file's My Contacts view.
This means they get synced across using Notes Traveler.
The iPhone 3GS took about 30 minutes to sync all of the contacts, but it now has all of the contacts on it, and its performance seems unaffected. From a practical point of view 10,000 is too many contacts, though. There are too many 'Johns' which makes predictive guessing of contacts less useful. However, the iPhone can cope with many many thousands of contacts.
The 10,000 contacts took up 37MB in the Notes database.
We trialled the same number of contacts on an N97 mini, and that failed miserably. The log for the Notes Traveler on the N97 mini makes me think it copied just over 4,000 before running "out of memory", and the log then says "Failed to create contact" for the rest of the attempts to create contacts.
The worst part is, however, that the N97 mini is now completely unusable - when ever I try to open contacts now, it says "Unable to access contacts saved to phone memory".
I have tried restoring factory settings, and have reinstalled the firmware but neither of these fix the problem.
I would normally call a piece of equipment in this state a 'boat anchor' but the N97 is so light, it is not even good for that right now.
I tried the an N95 with Notes Traveler, with about 3,000 contacts, and it's performance took a hit - when doing an 'add recipient', it took quite some time for it to work out whose name started with "Ke" or what ever characters I entered.
The N95 with 1,300 contacts was fine performance-wise. Battery life was also OK - I expected the permanent 3g connection to drain the battery, but it still lasted all day.
On all of the phones, the email and calendar syncing was just fine.
 
Feedback number WEBB857W3A created by ~Lisa Kinuverader on 05/06/2010
Status: Open
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