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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
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Subject: Client configuration: Entry not found in index
Feedback Type: Problem
Product Area: Notes Client
Technical Area: Accessibility
Platform: Windows
Release: 8.5.2
Reproducible: Always

Hello,

A few weeks ago, we've upgraded to Lotus Notes 8.5.2 (Windows) and Domino 8.5.2 (Linux) successfully. However, when installing a new laptop with Lotus Notes 8.5.2 and adding a new user, I receive the message "Server Error: Entry not found in index." twice during the client configuration wizard. As a result, new employees are not able to login to the system.

I can work around this problem by installing 8.5.1 first, configuring the client, and upgrading to 8.5.2 after the first login, but this is hardly a solution.

Does anyone know a solution to this problem? Thanks in advance!


Feedback number WEBB8DWCZD created by ~Paul Bubnitherakol on 02/09/2011

Status: Open
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