Problem with new Traveler 8.5.3.3 install

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Problem with new Traveler 8.5.3.3 install

Feedback Type: Problem

Product Area: Notes Traveler

Technical Area: Administration

Platform: Windows

Release: 8.5.3

Reproducible: Always

We just installed Traveler 8.5.3.3 on a separate server and have begun testing. We've installed on both Android and iPhone and the initial setup and sync works fine but then new mail is not being pushed to the either phone as it's received. Tried deleting both users and reinstalling and see the same results. When I show Traveler Status everything looks fine but I did notice one difference from other Traveler servers I've worked with. The following line shows when I look at the status…

The current change detection latency of these mailfiles is 3,000 seconds.

In other Traveler servers I've worked with this line shows 0 seconds. I've looked around and can't find any documentation talking about where this value is pulled from or how to change it. Just wondering if anyone has any ideas on this.

Any advice would be greatly appreciated.

TIA!
Brian

Feedback number WEBB8ZUMYL created by ~Hank Bregerolyoden on 11/08/2012

Status: Open
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