Skip to main content
This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
Previous Next

Still the same problem

Hi All,

we use IBM Notes 9.0.1.14049 and some our clients has the same problém...
Our systém is Windows 7 x64

Here is our nsd log...

ERROR (4): can't attach to process [ audiodg: 0424] - (5) Přístup byl odepřen.

ERROR (4): can't attach to process [ audiodg: 0424] - (5) Přístup byl odepřen.

ERROR (4): can't attach to process [ audiodg: 0424] - (5) Přístup byl odepřen.

Host Name : PRREZACJ-N
User Name : SYSTEM
Date : Wed Dec 30 19:07:20 2015
Windows Dir : C:\Windows
Arguments : "C:\Program Files (x86)\IBM\Notes\nsd.exe" -dumpandkill -termstatus 1 -panicdirect -crashpid 3760 -crashtid 3756 -runtime 300 -userenvfile "C:\Users\PRRezacJ\AppData\Local\Temp\nsd_userenv_tmp_4440.tmp" -pipename NSDPIPECPROGRAMFILES(X86)IBMNOTES20151230190720 -ini "C:\Users\PRRezacJ\AppData\Local\IBM\Notes\Data\notes.ini" -svcreq 128
NSD Version : 9.0.10.3261 (Release 9.0.1)
OS Version : Windows/7 6.1 [64-bit] (Build 7601), PlatID=2, Service Pack 1 (4 Processors)
Running as 32-bit Windows application on 64-bit Windows
Build time : Tue Oct 15 01:54:40 2013
Latest file mod : Thu Sep 19 18:06:30 2013
Notes Core Version : Release 9.0.1 (32-bit client)
Notes Standard Version : unknown
Keyview Version : 10.16.0.0


<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>
Section: System Data -> OS Process Table (Time 19:07:26)
<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

<@@ ------ System Data -> Active Users (Time 19:07:26) ------ @@>

UID Name
18 SYSTEM
20 NETWORK SERVICE
19 LOCAL SERVICE
1490 PRRezacJ


<@@ ------ System Data -> Processes (Time 19:07:26) ------ @@>

INFO PID PPID UID STIME COMMAND
ERROR (4): can't attach to process [ audiodg: 0424] - (5) Přístup byl odepřen.

0 0 18 ??? [[System Process]: 0000]
154 4 18 12/30 19:04:53 [ smss: 0154]
1cc 1bc 18 12/30 19:05:01 [ csrss: 01cc]
1280 1cc 18 12/30 19:07:20 [ conhost: 1280]
210 1bc 18 12/30 19:05:03 [ wininit: 0210]
25c 210 18 12/30 19:05:03 [services: 025c]
320 25c 18 12/30 19:05:08 [ svchost: 0320]
b04 320 20 12/30 19:05:21 [WmiPrvSE: 0b04]
ef0 320 18 12/30 19:05:30 [unsecapp: 0ef0]
dbc 320 1490 12/30 19:07:16 [igfxsrvc: 0dbc]
378 25c 20 12/30 19:05:08 [ svchost: 0378]
3c8 25c 19 12/30 19:05:08 [ svchost: 03c8]
78 25c 18 12/30 19:05:08 [ svchost: 0078]
564 78 19 12/30 19:05:11 [WUDFHost: 0564]
518 78 1490 12/30 19:07:13 [ dwm: 0518]
194 25c 19 12/30 19:05:09 [ svchost: 0194]
1c0 25c 18 12/30 19:05:09 [ svchost: 01c0]
648 1c0 18 12/30 19:05:13 [ taskeng: 0648]
2d4 25c 18 12/30 19:05:09 [stacsv64: 02d4]
598 25c 18 12/30 19:05:11 ["C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe": 0598]
5bc 25c 20 12/30 19:05:12 [ svchost: 05bc]
634 25c 18 12/30 19:05:13 [ spoolsv: 0634]
674 25c 19 12/30 19:05:13 [ svchost: 0674]
6a0 25c 19 12/30 19:05:13 [ svchost: 06a0]
720 25c 18 12/30 19:05:14 ["C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe": 0720]
770 25c 18 12/30 19:05:15 [AESTSr64: 0770]
790 25c 18 12/30 19:05:15 ["C:\Program Files (x86)\Altiris\Altiris Agent\AeXNSAgent.exe": 0790]
11b8 790 1490 12/30 19:07:19 ["C:\Program Files (x86)\Altiris\Altiris Agent\AeXAgentUIHost.exe" /host: 11b8]
7bc 25c 18 12/30 19:05:15 ["C:\Program Files (x86)\Symantec\pcAnywhere\awhost32.exe": 07bc]
4e4 7bc 18 12/30 19:05:16 ["C:\Program Files (x86)\Symantec\pcAnywhere\AWHPROBE.EXE": 04e4]
4b0 25c 18 12/30 19:05:15 ["C:\Program Files (x86)\Symantec\Symantec DLO\DLO\DLOChangeLogSvcu.exe": 04b0]
83c 25c 18 12/30 19:05:16 ["C:\Program Files (x86)\IBM\Notes\nsd.exe" -svcinvoke -ini "C:\ProgramData\IBM\Notes\Data\notes.ini": 083c]
1254 83c 18 12/30 19:07:20 ["C:\Program Files (x86)\IBM\Notes\nsd.exe" -dumpandkill -termstatus 1 -panicdirect -crashpid 3760 -crashtid 3756 -runtime 300 -userenvfile "C:\Users\PRRezacJ\AppData\Local\Temp\nsd_userenv_tmp_4440.tmp" -pipename NSDPIPECPROGRAMFILES(X86)IBMNO...: 1254]
8c8 25c 18 12/30 19:05:16 ["C:\Program Files (x86)\IBM\Notes\SUService.exe": 08c8]
914 25c 18 12/30 19:05:17 ["C:\Program Files (x86)\IBM\Notes\ntmulti.exe": 0914]
95c 25c 18 12/30 19:05:17 ["C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.6318.6100.105\Bin\ccSvcHst.exe" /s "Symantec Endpoint Protection" /m "C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.6318.6100.105\Bin\sms.dll" /prefetch:1: 095c]
458 95c 1490 12/30 19:07:17 ["C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.6318.6100.105\Bin\ccSvcHst.exe" /u /c /a /s "UserSession": 0458]
994 25c 19 12/30 19:05:18 [ svchost: 0994]
a78 25c 18 12/30 19:05:21 [ dagent: 0a78]
bac 25c 18 12/30 19:05:21 [UI0Detect: 0bac]
938 25c 19 12/30 19:05:22 [ svchost: 0938]
c24 25c 20 12/30 19:05:22 [ svchost: 0c24]
ccc 25c 18 12/30 19:05:22 [TrustedInstaller: 0ccc]
f38 25c 1490 12/30 19:07:11 [taskhost: 0f38]
1370 25c 20 12/30 19:07:22 [ sppsvc: 1370]
e0 25c 18 12/30 19:07:22 [SearchIndexer: 00e0]
1060 25c 20 12/30 19:07:25 [wmpnetwk: 1060]
270 210 18 12/30 19:05:04 [ lsass: 0270]
280 210 18 12/30 19:05:04 [ lsm: 0280]
230 218 18 12/30 19:05:03 [ csrss: 0230]
11a0 230 1490 12/30 19:07:19 [ conhost: 11a0]
2a0 218 18 12/30 19:05:04 [winlogon: 02a0]
764 2a0 1490 12/30 19:07:12 [userinit: 0764]
50c 764 1490 12/30 19:07:13 [explorer: 050c]
bf8 50c 1490 12/30 19:07:16 [sttray64: 0bf8]
bd4 50c 1490 12/30 19:07:16 [igfxtray: 0bd4]
870 50c 1490 12/30 19:07:16 [ hkcmd: 0870]
51c 50c 1490 12/30 19:07:16 [igfxpers: 051c]
fec 50c 1490 12/30 19:07:16 [dagentui: 0fec]
* eb0 50c 1490 12/30 19:07:17 ["C:\Program Files (x86)\Symantec\Symantec DLO\DLO\DLOClientu.exe" -u: 0eb0]
1158 eb0 1490 12/30 19:07:19 ["C:\Program Files (x86)\IBM\Notes\nsd.exe" -dumpandkill -termstatus 1 -panicdirect -crashpid 3760 -crashtid 3756 -runtime 300: 1158]
81c 50c 1490 12/30 19:07:24 [wmpnscfg: 081c]
1198 50c 1490 12/30 19:07:26 [wmpnscfg: 1198]
101c 80c 1490 12/30 19:07:17 ["C:\Program Files (x86)\Java\jre6\bin\jusched.exe" : 101c]
10b8 80c 1490 12/30 19:07:18 ["C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" -minimized: 10b8]
10f0 954 1490 12/30 19:07:18 ["C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Reader_sl.exe" : 10f0]


<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>
Section: System Data -> Notes Process Summary (Time 19:07:26)
<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

<@@ ------ Instances -> Instance1 (current) (Time 19:07:26) ------ @@>

Ini File : C:\Users\PRRezacJ\AppData\Local\IBM\Notes\Data\notes.ini
Data Dir : C:\Users\PRRezacJ\AppData\Local\IBM\Notes\Data
Prog Dir : C:\Program Files (x86)\IBM\Notes\
Notes Core Build: Release 9.0.1 October 14, 2013
Notes Standard Build : unknown
Proc List:

<@@ ------ Notes Processes Not Associated With An Instance (Time 19:07:26) ------ @@>
C:\Program Files (x86)\Symantec\Symantec DLO\DLO\DLOClientu.exe (eb0)
ERROR (0): nothing to report: no active processes found for this instance


Any idea to resolve?
Thanks...


Feedback response number WEBBA5UHX2 created by ~Karl Opnikonyetsi on 01/04/2016

Lotus notes client crash / not resp... (~Juan Umnutherj... 12.Aug.10)
. . Lotus Notes 8.5 is not supported in... (~Mary Preweplop... 12.Aug.10)
. . . . Big thank u (~Juan Umnutherj... 12.Aug.10)
. . . . Think it has to be 851 FP1 (~Lisa Frojumiko... 12.Aug.10)
. . . . . . still having the problem (~Juan Umnutherj... 25.Aug.10)
. . . . . . . . ERROR (4): can't connect to process... (~Ted Pretumilit... 15.Nov.10)
. . . . . . . . . . can't connect to process [ audiodg:... (~Ted Pretumilit... 17.Jan.11)
. . . . . . . . . . . . can't attach to process audiodg ...... (~Tip Reweverako... 28.Jan.11)
. . . . . . . . . . . . . . Can't attach to process audiodg (~Ethan Kifanama... 11.Feb.11)
. . . . . . . . . . . . . . . . Can't attach to process audiodg (~Ted Chufanalit... 6.Jan.12)
. . . . . . . . . . . . . . . . Can't attach to process audiodg (~Yoshi Fezlupul... 6.Mar.12)
. . . . . . . . . . . . . . . . . . have the same problems, any update ... (~Pippy Opresako... 23.Apr.12)
. . . . . . . . . . . . . . . . . . . . Any News (~Lorraine Zentu... 12.Jun.13)
. . . . . . . . . . . . . . . . . . . . . . The problem is still alive (~Evelyn Preresa... 31.Jan.14)
. . . . . . . . . . . . . . . . . . . . . . . . Try this (~Evelyn Desjumi... 13.Feb.14)
. . . . . . . . . . . . . . . . . . . . . . . . . . Still the same problem (~Karl Opnikonye... 4.Jan.16)
. . . . . . . . . . . . . . Still the same problem 9.0.1 FP2, F... (~Kirk Lopakonyg... 7.Jan.16)
. . . . . . . . . . . . . . . . Deactivate virusscan on Notes data (~Isaac Dwonukon... 26.Jan.16)




Printer-friendly

Search this forum

Member Tools


RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS