Skip to main content
This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
Previous Next

RE: Mail disappears from Android inbox

Another thing to check which has tripped people up in the past is mail rules. The mobile devices only allow the mails to be in one folder unlike Notes/Domino where the mail can be in multiple folders/views. Traveler will consider the last/most recent folder as the "one folder" for the device. So, if it comes into the Inbox and then gets filed someplace else by a rule, the mobile device is only going to see it in the "someplace else".
You can also take a user dump and look for the UNID of the document in the dump to determine what Traveler knows about the document.


Feedback response number RSSN8L8GQE created by ~Michelle Umapuloni on 08/30/2011

Mail disappears from Android inbox (~Lorraine Eklut... 30.Aug.11)
. . Traveler Setting (~Alexis Asanist... 30.Aug.11)
. . . . from the server (~Lorraine Eklut... 31.Aug.11)
. . . . . . Policy (~Alexis Asanist... 1.Sep.11)
. . RE: Mail disappears from Android in... (~Manny Ekrevero... 30.Aug.11)
. . . . Mail rules (~Lorraine Eklut... 6.Sep.11)
. . . . . . RE: Mail rules (~Manny Ekrevero... 6.Sep.11)




Printer-friendly

Search this forum

Member Tools


RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS