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It is possible athat either the inbox is corrupted, or there is more than one inbox. You can repalce the design of the mailfile with a new one using the "Replace Design" option, and selecting the appropriate template. If this is done, all of the items in the current inbox will no longer be there. You can then correct that issue by following this technote: http://www-01.ibm.com/support/docview.wss?uid=swg21104973 (How to re-build a notes inbox)
Feedback response number WEBB9ZDKHE created by ~Sanjay Kinivitchnivu on 08/14/2015