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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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iPhone Success

I'm not sure if this will work in every situation, but it fixed our problem here. Seems that the error message that we were getting that it "Cannot connect to the server" was because the sync connection was timing out. In my case, my Inbox was too large to push to my iPhone. As a test, I created a folder in my mail file and moved all of the documents from my Inbox to it, except for about five. Then I opened my mail on my iPhone and they were there. So, I slowly added documents back into my Inbox and was able to re-add them all. But I did run into some problems because a few were too large and stopped the sync completely. When that happened, I either got a blank screen in my iphone email or I saw the error message "Cannot connect to the server".

In any case, by reducing the number of documents in the Inbox I was able to start the process again.


Feedback response number WEBB86USA3 created by ~Samuel Opnisterakol on 06/28/2010

Iphone 4.0 and Lotus Traveler (~Nicole Cislust... 21.Jun.10)
. . Well do not upgrade iphone to iOS4 (~Sanjay Nonniko... 22.Jun.10)
. . . . You can downgrade in iTunes (~Rex Pretoolito... 22.Jun.10)
. . . . . . Didn't downgrade (~Sanjay Nonniko... 22.Jun.10)
. . Contacts/Calendar Work - Email Not (~Martha Nongero... 22.Jun.10)
. . OS 4 - some users report issues (~Fritz Dwotoost... 22.Jun.10)
. . . . Apple OS 4 timeout is 30 seconds (~Michelle Umapu... 22.Jun.10)
. . . . . . still the same (~Holly Opkilyad... 23.Jun.10)
. . . . . . . . Finall got it to work - SSL require... (~Holly Opkilyad... 28.Jun.10)
. . . . related error message regarding pol... (~Holly Opkilyad... 22.Jun.10)
. . iOS4 and Lotus Notes Traveler (~Fred Nimboosis... 23.Jun.10)
. . . . Now it's working (~Fred Nimboosis... 28.Jun.10)
. . Fixed same issue (~Keiko Minhipim... 25.Jun.10)
. . Mainly works (~Kim Quetresama... 25.Jun.10)
. . iPhone Success (~Samuel Opniste... 28.Jun.10)
. . Apple provided a fix. (~Fritz Dwotoost... 29.Jun.10)
. . . . Apple's Fix (~Samuel Opniste... 29.Jun.10)
. . Extend timeouts on IOS4 (~Emile Bubfreet... 29.Jun.10)
. . same problem (~Holly Opkilyad... 21.Jun.10)
. . . . iPhone OS 4 and Traveler (~Sanjay Nonniko... 21.Jun.10)
. . . . iPhone and OS4 and Traveler (~Sanjay Nonniko... 21.Jun.10)
. . . . . . Why do you blame IBM. (~Tip Renisonets... 22.Jun.10)
. . . . . . . . Not Blame IBM just fustrated with t... (~Sanjay Nonniko... 22.Jun.10)
. . . . . . Works for me too (~Laura Froveluc... 22.Jun.10)
. . . . . . . . iPhone OS4 with Lotus Notes Travele... (~Sean Loptumily... 26.Jul.10)
. . . . . . Works for me (~Joseph Brenize... 22.Jun.10)
. . . . . . . . now it working (~Sanjay Nonniko... 22.Jun.10)
. . . . . . . . . . Maybe the upgrade process? (~Denise Froreve... 22.Jun.10)
. . . . . . . . Works for me as well ... (~Howard Ciskrot... 23.Jun.10)
. . . . Displayed Versions (~Joseph Brenize... 24.Jun.10)




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