This forum is closed to new posts and
responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
Subject: Workflow of Traveler pushmail on iPhone 4
Feedback Type: Question
Product Area: Notes Traveler
Technical Area: Functionality
Platform: iPhone
Release: 8.5.3
Reproducible: Intermittent
I have had the same comments from a couple of reliable users.
Traverler 8.5.3, iPhone 4, iOS5, long time Traveler users.
Comments:
Why when I get a new mail notification and click on the 3 line summary information does it randomly take 5+ minutes to open the full mail, even though it is only a simple short text only message when I get to it?
What is the sequence of the pushmail?
Does it download everything before indicating new mail on the phone??
Could it be that they are just too quick going to open the mail before it finished downloading??
I have never seen this on my iPhone, but these are 2 reliable users saying the same thing happens, but it seems to be totally random and not for big emails and not with attachments.
Any ideas what might be the issue here ?
Feedback number WEBB8VDH9S created by ~John Chufreeteroni on 06/18/2012
Status: Closed
Comments: Looks like normal functionality.