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Are you using GPRS on this device? If so try wifi to see if that works. Some device carriers may block the push notifications which are sent over TCPIP port 8642 by default, where as a manual sync occurs over TCPIP port 80. If auto sync works over wifi, then this is likely the scenario.
Feedback response number WEBB7NRQYK created by ~Fritz Dwotoosterli on 01/29/2009