notes2 process (pid=6620) exited unexpectedly

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: notes2 process (pid=6620) exited unexpectedly

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Crash

Platform: Windows

Release: 8.5.3

Reproducible: Always

this has been happenning for the past 3 months. I have exhausted efforts with IBM help desk and have done clean installs of the Notes client 3 times now. Problem goes away for a matter of 2-3 days then comes back. Crases notes 2-5 times a day Always when opening a mail message. Does not matter if on server copy or local copy
User name: Darrius Plantz/Austin/IBM
Notes version: Release 8.5.3 September 15, 2011
OS version: Windows/XP 5.1 [32-bit]
Client start time: 02/13/2012 08:03:41 AM
Client crash time: 02/13/2012 09:35:20 AM
Client uptime: 0 day(s) 01:31:39
Error message: PANIC: The notes2 process (pid=6620) exited unexpectedly.
Diagnostic files: c:\notes\data\IBM_TECHNICAL_SUPPORT\nsd_W32I_DPLANTZ2010_2012_02_13@09_35_20.log [1635 KB]
c:\notes\data\IBM_TECHNICAL_SUPPORT\console_DPLANTZ2010_2012_02_13@08_03_41.log [2 KB]
c:\notes\data\workspace\logs\rcpmon.log [3 KB]

Feedback number WEBB8RFLAV created by ~Tony Lopnu on 02/13/2012

Status: Open
Comments: