Traveler Client: Error (-1073741819)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Traveler Client: Error (-1073741819)

Feedback Type: Problem

Product Area: Domino Server

Technical Area: Functionality

Platform: Windows 2003 server

Release: 8.5.1

Reproducible: Always

I cannot sync mails from one specific user.
Server is a W2003 + Domino 8.5.1
Mobile device is HTC TN II with windows mobile 6.1
I installed Traveler and configured with my accunt and everything works fine, but when reconfiguring Traveler for the final user I get following error message:

Error (-1073741819): Initial synchronization is not completed

It seems that the synchronization task begins to sync the calender items, then the mails and it is when it receives the modifications from the server that stops.

the strange thing is that I can access the traveler page, if I browse to the servlet page, after authentication I can see the following message:
Waiting for message from device the following modifications are waiting to be syncd:mail:add

How canI fix this?

Thanks in advance,

Ricard

Feedback number WEBB7ZXC26 created by ~Wendy Fezjumitherakoi on 01/22/2010

Status: Open
Comments: