Skip to main content
This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
Previous Next

Formal support process

If you would like to get someone fully engaged in resolving this problem, please feel free to submit a formal problem report. In this case you should gather the Server and client logs and submit via one of the processes below. This Info Center topic discusses how to locate, view and submit Lotus Notes Traveler logs:

http://publib.boulder.ibm.com/infocenter/domhelp/v8r0/topic/com.ibm.help.lnt85.doc/Troubleshooting_tips.html


Passport Advantage: http://www-01.ibm.com/software/howtobuy/passportadvantage/index.html

ESR: http://www-01.ibm.com/software/lotus/support/notes/probsub.html

Hope this helps.


Feedback response number WEBB7NGRXV created by ~Fritz Dwotoosterli on 01/20/2009

Auto Sync not working on Nokia phon... (~Sean Refanater... 17.Jan.09)
. . Auto Sync not working on Nokia phon... (~Isaac Xanhipik... 19.Jan.09)
. . Is Auto Sync on? (~Gus Umponester... 19.Jan.09)
. . . . Is Auto Sync on?
 (~Isaac Xanhipik... 19.Jan.09)
. . . . . . Auto Sync on Nokia (~Sean Refanater... 20.Jan.09)
. . . . . . . . Auto Sync on Nokia (~Gus Umponester... 20.Jan.09)
. . . . . . . . . . Formal support process (~Fritz Dwotoost... 20.Jan.09)
. . . . . . . . . . . . PMR (~Sean Refanater... 21.Jan.09)
. . Nokia Carrier? (~Fritz Dwotoost... 29.Jan.09)
. . Update available for Nokia client o... (~Fritz Dwotoost... 25.Feb.09)




Printer-friendly

Search this forum

Member Tools


RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS