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I know it's tough to get users to give accurate information, but have they given you any description of what happened when the recipient tried to open the attachments?
Can you get any of the recipients to have the recipients forward the emails with the corrupt attachments back to you so you can examine them?
-rich
Feedback response number WEBB94W3YB created by ~Ned Nimfanakonyoopsi on 02/14/2013