Slowness

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Slowness

Feedback Type: Question

Product Area: Domino Server

Technical Area: Functionality

Platform: Windows 2003 server

Release: 8.5

Reproducible: Always

I'd just like to get a feedback from people on whether or not they are experiencing any slowness issues with 8.5 that didn't seem to be there for earlier releases?

I'm starting to pull my hair out with this release...we have over 500 users, 10 clustered servers globally and all I hear is frustration on the end users part. I know bandwidth, hops, configurations and all the other network buzz words apply here, but I'm getting more and more complaints since rolling out 8.5. It was never like this with 7.

Most of the complaints come from trying to hit a server outside your main office....do file, open, lotus notes application and try to hit a server outside my home office. 8 times out of 10 it will sit there and clock, saying connecting to "server name via tcpip". And it will just clock and clock. I do a ctrl+break (which why doesn't that work all the time anymore? For some users it doesn't work at all). Sometimes it will stop and that's fine, so I'll hit enter because it has the correct server name in the box and BOOM, it opens the directory right up. So it connects fine...now try opening a mail file, or a large db....it will clock and clock there as well. Sometimes for over 3 minutes if it's a local db, and by local I mean for me, in the US. The other night I tried to open a mail file on our server in Singapore....It connected to the server right away. Want to know how long it took to actually open the inbox view of the mail file? Well, me, too. After 15 minutes, I finally did a ctrl+brk. Which stopped it, but didn't stop the client from trying to connect to the server again and again. I had to do a ctrl+brk 4 or 5 times before it finally stopped trying to reconnect to the Singapore server. And eventually, because I couldn't get it to refresh my client I had to use KillNotes.exe and then re-launch notes. It never did open the mail file I was trying to open on the Singapore server...even after waiting over 15 minutes a second time.

My deal is that I'm a notes administrator....our company has made a conscious decision to use notes. I'm a backer, I'm a supporter, I'm a grass roots guy...I love notes, in other words, because I don't think people fully respect what it's capable of, but who's fault is that? . One of your better blunders IBM, and that's no joke!!

But when my end users start raising a stink to executive management about how slow it is and how they can't get their work done and how opening a simple email is causing delays and outlook is much faster at my old company and everything else, I start to wonder where the direction is coming from? We use Notes for EVERYTHING and I do mean EVERYTHING...payroll, hr, ccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccwxfinancccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc

Feedback number SCAN7T7JDC created by ~Zelda Kihipiburakoi on 06/20/2009

Status: Open
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