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We never resolved it. In fact the situation got worse so we took the decision to deploy a new server but located off site (we connect via 1Gb switch to our data centre). Suddenly no one has the problem, so seems to be a combination of our local network, Windows 7 and Notes. No other software had similar problems.
Feedback response number WEBB8JSJK3 created by ~Yentl Ekboosiburikle on 07/15/2011