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I do not see an error on the Status bar when single left clicking the No Info gray bar.
When I double left click the users name under the Required list I get "Unable to open users mail database"
It appears that the server is not able to resolve the contact in the local address book when listed by internet address.
Feedback response number WEBB7TBLSF created by ~Denise Zenfreeverobu on 06/24/2009