Notes Install failures

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Notes Install failures

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Install

Platform: Windows

Release: 8.5.3

Reproducible: Always

Hi. I am having a problem that i have seen documented here, but cannot see how to fix. I tried to install 8.5.3 FP3 yesterday and got an error that the native client did not install successfully. (this was the 2nd update that ailed with that message, but other updates installed successfully until these recent failures). Anyway, my notes hung trying to bring it back up after that fail. I decided to just go ahead and remove Notes, and install again. I keep getting:

Error 850; MSI Error 1603 Provisioning Failure; notes\data\workspace\logs\rcplauncher.log; Notes eclipse files could not be installed.

Launcher Failed – see c:\notes\data\workspace\logs\rcplauncher.log
The log contains:
CWPNL0030I: rcplauncher wmain arguments="c:/notes/framework/rcp/rcplauncher.exe, -rcpLauncherWait, -nl, en, -provManifest, -noSplash, -product, NULL, -provisioningOperation, install, -vmargs, -Drcp.system.admin=true, -DprovUpdateSiteListOverride=file:/c%3A/sdwork/n853install/temp/updateSite, -DshortCircuitNormalize=true,
CWPNL0303I: lock file captured @ 20130410_105740_155
CWPNL0090E: Existing platform lock file found - checking validity.
CWPNL0091E: No data in the platform lock file.
CWPNL0304I: We are main process

CWPNL0021I: VM specified is "c:/notes/framework/../jvm/bin/"
CWPNL0077I: loading jvm.properties at "c:/notes/framework/rcp/deploy/jvm.properties"
CWPNL0073I: Provisioning Command = '"c:/notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.3.20110915-1350\win32\x86\notes2.exe" --launcher.suppressErrors "-rcpLauncherWait" "-nl" "en" "-provManifest" "-noSplash" -product "NULL" "-provisioningOperation" "install" -data "c:/notes/data/workspace" -configuration "c:/notes/data/workspace/.config" -plugincustomization "c:/notes/framework/rcp/plugin_customization.ini" -application com.ibm.rcp.provisioning.application.ProvisioningApplication -vm "c:/notes/framework/../jvm/bin/" -startup "c:/notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.3.20110915-1350/launcher.jar" -vmargs "-Drcp.system.admin=true" "-DprovUpdateSiteListOverride=file:/c%3A/sdwork/n853install/temp/updateSite" "-DshortCircuitNormalize=true" "-Djava.security.policy=c:/notes/framework/../java.policy" "-Dorg.eclipse.swt.fixCitrix=false" "-Dosgi.framework.extensions=com.ibm.rcp.core.logger.frameworkhook,com.ibm.rds,com.ibm.cds" "-Xscmx64m" "-Xshareclasses=none" "-Xgcpolicy:gencon" "-Xjit:noResumableTrapHandler" "-Xmaxt0.6" "-Xmca8k" "-Xminf0.1" "-Xmn7m" "-Xms48m" "-Xmx256m" "-Xnolinenumbers" "-Xverify:none" "-Xquickstart" "-Xscmaxaot12m" "-Xtrace:none" "-Xzero" -Drcp.home="c:\notes\framework" -Drcp.data="c:/notes/data/workspace" -Dcom.ibm.rcp.install.id="1365605742279" -Drcp.install.config="user" -Dcom.ibm.pvc.webcontainer.port="0" -Declipse.registry.nulltoken="true" -Djava.protocol.handler.pkgs="com.ibm.net.ssl.www.protocol" -Djava.util.logging.config.class="com.ibm.rcp.core.internal.logger.boot.LoggerConfig" -Dosgi.nl.user="true" -Dosgi.hook.configurators.exclude="org.eclipse.core.runtime.internal.adaptor.EclipseLogHook" -Djava.security.properties="file:c:/notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.3.20110915-1350/rcp.security.properties" -Djava.library.path="c:/notes/framework/../jvm/bin;c:/notes/framework/../jvm/bin/j9vm;C:/Windows/system32;C:/Windows;C:/Windows/System32/Wbem;C:/Windows/System32/WindowsPowerShell/v1.0/;C:/Program Files/IBM/Infoprint Select;C:/Program Files/ThinkPad/Bluetooth Software/;C:/Program Files/ThinkPad/Bluetooth Software/syswow64;C:/Program Files/Intel/WiFi/bin/;C:/Program Files/Common Files/Intel/WirelessCommon/;C:/Program Files (x86)/Lenovo/Access Connections/;C:/Program Files (x86)/QuickTime/QTSystem/;C:/Program Files (x86)/IBM/Personal Communications/;C:/Program Files (x86)/IBM/Trace Facility/;C:/Program Files (x86)/ooRexx;c:/notes/framework/rcp/eclipse/plugins/com.ibm.rcp.os.win32_6.2.3.20110915-1350/os/win32/x86" -Drcp.osgi.install.area="c:\notes\framework\rcp\eclipse" -Xbootclasspath/a:"c:/notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.3.20110915-1350/rcpbootcp.jar"'
CWPNL0306I: lock file released @ 20130410_105755_958
Next error is Java Virtual Machine Launcher: Could not create the java virtual machine
Finally back to the Error 850 and MSI 1603.

I have tried MANY times to reinstall with same issues. I have been deleting my SDWORK and SWD files each time.

The files i see noted in others' posts, don't exist on my machine.

Any help?

Feedback number WEBB96MPMP created by ~Wei Lopniter on 04/10/2013

Status: Open
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