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FQDN is in the server document on the Basics > Full qualified internet host name field and also under Ports > Notes network ports.
I can watch the setup occuring on the 'Lotus Notes' splash screen in the top left and see it saying:
Checking for Mail1/Test on TCPIP using address 'mail1'
At no point does it ask for the server by it's FQDN. So it'll set up the location document but for the Mailfile field it'll put 'username' and not 'mail\username' and therefore none of the Mail icons will work (such as Open button), forwarding will fail and so on.
Been playing around with this some more and the only method that works so far is that I have to set the ConfigFile so that I'm pointing at mail1 and have to put a replica of the IDVault on that server as well.
That works fine except... I have two mail clusters, one for faculty/staff and another for students, so I'd need two different ConfigFiles (and therefore install packages) depending on what mail cluster their mail file is on.
So really, it doesn't work fine.
Guess I'll have to PMR it.
Feedback response number WEBB89XMFR created by ~Wei Lopatherakol on 10/05/2010