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responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
is RouteServers. It is an ordered list of the servers that have handled / routed the email. There are corresponding times in RouteTimes too telling you when it was received and then passed along.
That will get them to the sending server. From there they need to check AMgr and console logs
Bruce
IBM
Feedback response number BKAN9CYR94 created by ~Lex Nontookonynivu on 10/30/2013