"This type of message can not be recalled"

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: "This type of message can not be recalled" - Message Recall

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Administration

Platform: Windows

Release: 8.5.3

Reproducible: Unknown

Hi Friends,

Message Recall not working with Attachments on Lotus 9 Client.

Description - When the user click on Message Recall it give a pop up message "This type of message can not be recalled".

1. Message with attachments does not recall only for 2 RECIPENTS for Example User B and User C
2. User A (Sender) has access delegation and is add on the ACL of both recipients (User B, User C)
3. User B and User C have not disabled message recall on their mail preferences (Note - Messages with out Attachments does get Recalled.
4. All 3 users are on same NNN and the recall option on the server document is for both Read and Unread.

Kindly help me resolve this issue.

Feedback number WEBBAASBKF created by ~Patti Bubponeplopynds on 06/10/2016

Status: Open
Comments: