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In your Domino Directory, go to People > Policies and then open the Policy that is applied to the users with this concern. Then from the Policy, open up the Desktop Settings document. From there, go to Preferences > Mail and you will see the options as below. Just choose to disable the popup and then use "Set initial value" to set this the first time for users, but then they can change it if they desire.
Then Save & Close the Desktop Settings and then choose Edit on the Policy and Save & Close it to be sure the Clients see that the Policy has been modified.
Feedback response number CWHT8KLR3E created by ~Anita Elrevitchakol on 08/10/2011