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responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
Is there any way to find out who your STC is, if you don't know?
Q. Is there any way to find out who your Site Technical Contact (STC) is, if you don't know?
A. For customers to locate the STC's, they should contact their local eCare team, who can assist with that information. Below are the eCare email addresses for each region:.
US/LATAM/Canada - PAOnline@us.ibm.com
Asia Pacific - ecareap@sg.ibm.com
Japan - paonline@jp.ibm.com
Europe/Middle East/Africa - paonline@ie.ibm.com
Customer can also call directly, and here is the URL where all phone numbers can be found for the countries: