Skip to main content
This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Previous Next

Is there any way to find out who your STC is, if you don't know?

Q. Is there any way to find out who your Site Technical Contact (STC) is, if you don't know?

A. For customers to locate the STC's, they should contact their local eCare team, who can assist with that information. Below are the eCare email addresses for each region:.

US/LATAM/Canada - PAOnline@us.ibm.com

Asia Pacific - ecareap@sg.ibm.com

Japan - paonline@jp.ibm.com

Europe/Middle East/Africa - paonline@ie.ibm.com

Customer can also call directly, and here is the URL where all phone numbers can be found for the countries:

https://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/docs/en_US/ecare_emea.html


Feedback response number WEBB8T3TRQ created by ~Vera Rehipimanoopsi on 04/05/2012

Open Mic Webcast: Using IBM Service... (~Vera Rehipiman... 27.Mar.12)
. . service request lotus notes (~Vanessa Xanrec... 4.Apr.12)
. . Presentation readability issue (~Ned Opjumiobu 4.Apr.12)
. . Is there any way to find out who yo... (~Vera Rehipiman... 5.Apr.12)
. . ICS relates to a past OpenMic Call (~Holly Nonresat... 28.Mar.12)
. . . . Calendar invite (~Miriam Fropone... 28.Mar.12)
. . . . This has been corrected (~Dana Zenkilita... 3.Apr.12)




Printer-friendly

Search this forum

Member Tools


RSS Feeds

 RSS feedsRSS
All forum posts RSS
All main topics RSS