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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
RE: Password Change causes a device sync lockout
There is nothing you can do at the Traveler level. Domino HTTP (or whatever proxy you might have in front of that), is authenticating the incoming requests, so you would need to do something at that level. Once locked out, the requests are not even getting to Traveler as HTTP is returning them first.
If your password is stored elsewhere (such as a company LDAP), you could setup the Domino HTTP lookout to be fewer attempts than the corporate level so that you only get locked out from Domino and not your corporate one. If it is the same password store, then that won't help you as that is what is locking you out.
If you are using a proxy, you could setup the proxy to not actually retry requests that are using the same password. Internally at IBM, that is what we have setup to prevent this same problem. If the proxy sees that the device is trying the same password, it just discards the request and returns a 401 response to the client.
Note: the Apple device will retry failed authentication requests 3 times, so each time the user tries, if it is wrong, it really tries 3 times. This will make it even easier to hit the lockout.
Feedback response number RSSN8BPT5N created by ~Michelle Umapuloni on 11/30/2010
RE: Password Change causes a device sync lockout
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. . . . RE: Password Change causes a device... (~Manny Ekrevero... 30.Nov.10) 
