Notes 8.5.1 client crashes every time on start up

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Notes 8.5.1 client crashes every time on start up

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Crash

Platform: Windows XP client

Release: 8.5.1

Reproducible: Always

Hello,
I my notes client 8.5.1 always crashes on startup. Any help would be much appreciated. I can send the contents of "nsd_w32i_xxxx.log" from the IBM_TECHNICAL_SUPPORT folder. It is a huge file, I can copy paste the whole log if necessary. The content of the console.log is below.

console_xxxxxxx-E6400A_2009_11_22@07_09_57.log
PANIC: Process notes2.exe (pid=3340) no longer exists. A JVM fault could be responsible. Please inspect the workspace\logs directory for java, heap, or system core files.
shared memory BLK_WCT_PID [3920]
11/22/2009 07:09:57 AM DUC: ucclient: The logging level is set to minimal
11/22/2009 07:09:57 AM DUC: ucclient: IBM Lotus Domino Unified Communications, Release 1.2.3 (644.2 10-11-2005)
11/22/2009 07:09:57.77 AM [0F50:0002-0AF8] WM_DESK_INIT> Calling NEMCheckPreviousInstance
11/22/2009 07:09:57.78 AM [0F50:0002-0AF8] DeskClientOpenInt> Calling CreateProgramRCP pszRCPCmdLine[/authenticate ] bDeskProvisioningRestart [0]
11/22/2009 07:09:57.78 AM [0F50:0002-0AF8] DeskClientOpenInt> Executed CreateProgramRCP
11/22/2009 07:10:00.35 AM [0D0C:0002-016C] InitGlobalProcessInfo> PID [3340]!= [0]

Thread=[0F50:000E-0E50]
Stack base=0x04710084, Stack size = 2556 bytes

Any help would be much appreciated.

Feedback number WEBB7Y2GAM created by ~Anita Bubtumibur on 11/22/2009

Status: Open
Comments: