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RE: RBL usage: Please share your experience ~Lily Elgerotexgon 8.Jan.03 05:00 PM a Web browser Domino Administrator 6.0All Platforms
I advocate RBL strongly. My email address is highly proliferated on the Internet and I get a tremendous amount of spam - on the order of 20-50 emails per day (that's just me). Many of these were highly offensive. After implementing RBL my spam has dropped to 2-3 emails per day, which are usually inoffensive. In the last three months I have not had a single false positive.
I think the solution is to consider a "false positive" as the fault of the SENDER, not the blacklist. If I discovered that my email address was blocked because my server was blacklisted, I would feel it was my duty to report the problem to my email administrator, and their responsibility to understand WHY they were blacklisted and fix it.
Most legitimate businesses that get blacklisted are running an open relay, which should be fixed at all cost - I know, I was one once. Only by getting blacklisted did I discover the problem. It was easy to fix. So explain that the "false positive" is really not "false" anyway.
On the other hand, perhaps your management needs to convince themselves. If they don't see spam as a problem, then hey, it isn't a problem FOR THEM. Why fix it?
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. . RE: RBL usage: Please share your ex... (~Lily Elgerotex... 8.Jan.03) 
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