This forum is closed to new posts and
responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
RE: Newbies, oldies, FAQ's and support... ~Umberto Nongeroson 9.Jul.03 02:32 PM a Web browser General All ReleasesAll Platforms
<joke>
> It seems that this forum is in danger of turning into a "Help me fix
> this problem right now" forum, before people even try and analyse
> faults, or call support.
Sometimes is looks like 'Let someone else write your code for free' forum too:
"Hi, I have to develop a CRM application. Can someone send me an example"
> This is a bad thing, for a number of reasons - not least that its > not a good idea for your company to rely on the goodwill of complete
> strangers (and arguably, none so strange as us!)
"HEEELP There's a bug in that CRM application you sent!!! You have to fix it!!"
> > especially if your experience of notes isnt as extensive as it could
> > be, And lets face it - these are precisely the people that need the help.
"I'm totally new to Notes. In order to run my (free) CRM application, I want to install a cluster of 3 domino server on WinXP home PC's (got them for $500 each!). Can someone point me in the right direction?"
> I'm keen to see this forum become more and more useful to more and
> more diverse groups of users. The "newbies" and their questions are
> quite interesting - but do divert from the more "oldie" questions
> about policy, direction and feature implementation. Perhaps a split
> of forum might help ?
"Hey, as a newbie I have some good idea's too. I noticed that Notes hasn't got an AutoCAD import filter! Wouldn't that be a great future feature? I'm convinced it will turn thousands of people to Notes!"
> More and more I see newbies being abused for asking for help - which
> is a shame. If people new to our environment perceive us as
> stubborn, hostile and abusive, it'll turn them off the product. And
> - more importantly - they wont buy beer for us at lotusBeer.
"You're right. Some folks realy got angry with me, asking the above questions .... If you help me out, I'll buy you lots of beer!"
</joke>
A (little) bit more serious now :
I agree with you in most of your comments Bill. Still I'm not sure of splitting the forum would be a good thing. A good and extensive FAQ-database on notes.net is a must.
If you're out of beer, come around: I'll let you taste some real good beer!
Return to top
. . RE: Newbies, oldies, FAQ's and supp... (~Dan Brefreepul... 9.Jul.03) 
Print this page
