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RE: Notes 6 Client Crash after running Spell Check ~Wendy Preveluskiakol 5.Jun.03 08:18 AM a Web browser Notes Client 6.0Windows 2000
The workaround to this problem is to create a c:\temp or c:\winnt\temp
directory and change the system settings in the OS to make that directory
the system Temp directory. This may correct the problem in some instances,
but in most cases, the user will also have to then reinstall Notes. The
user installing Notes must have full access rights to the Temp directory
created.
To change the system settings to designate a different Temp directory:
1. Ensure that a Temp directory exists on your client workstation, or
create one if needed. (examples: c:\temp or c:\winnt\temp, etc.)
2. Select Start on the Windows 2000 task bar, then select Settings, Control
Panel.
3. Double-click the System icon.
4. Switch to the Advanced tab, then select the Environmental Variables
button.
5. In the User Variables box, highlight the TEMP variable and select the
Edit button. Replace the current contents of the Variable Value box
(example: "%USERPROFILE%\Local Settings\Temp" with the exact syntax of
your Temp directory you designated in Step 1 above (for example, c:
\temp).
(Embedded image moved to file: pic13931.pcx)
6. In the System Variables box, perform this same task: highlight the TEMP
variable and select the Edit button. Replace the current contents of
the Variable Value box (example: "%SystemRoot\Temp") with the exact
syntax of your Temp directory you designated in Step 1 above (for
example, c:\temp).
The root cause of the problem is the use of the temporary directory by the
install program. The install program places numerous files in the Temp
directory on the root drive of the machine it is installed from. When the
install program cannot find a Temp directory to use, the necessary files
are not updated and the error occurs when trying to spell check a document.
If the error still occurs after correcting the location of the Temp
subdirectory, exit Notes, delete or rename the Cache.dsk file on that
client workstation, and restart Notes. In one known customer case, this
process eliminated the spellcheck error.
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. . . . . . . . . . RE: Notes 6 Client Crash after runn... (~Wendy Prevelus... 5.Jun.03)
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