Notes/Domino Fix List
SPR # ARUI5X6NYYFixed in 6.0.5; 7.0.3 release



Product Area: IBM Lotus iNotes Technical Area: Editor Platform: Cross Platform

Lotus Customer Support APAR: LO01712

SPR# ARUI5X6NYY - Error "Sorry we are unable to process your request...." was displayed after trying to use Spell Check. User had "Plain Text" selected as the option for "When sending mail, set format to" (located in the Domino Server Configuration Document - iNotes Web Access tab). This problem has been fixed and was a regression introduced in 6.5.

Technote Number: 1179725

Problem:
This issue was reported to Quality Engineering and is fixes in Domino Web
Access (DWA) 6.0.5 and 6.5.3. This issue is under investigation for DWA 7.x.

Excerpt from the Lotus Notes and Domino Release 6.0.5 and 6.5.3 MR fix lists
(available at http://www.ibm.com/developerworks/lotus/):

Editor
SPR# ARUI5X6NYY - Error "Sorry we are unable to process your request...." was
displayed after trying to use Spell Check. User had "Plain Text" selected as
the option for "When sending mail, set format to" (located in the Domino Server
Configuration Document - iNotes Web Access tab). This problem has been fixed in
6.5.3. This SPR was a regression introduced in 6.5.

To workaround this issue in versions prior to 6.5.3, follow these steps:

1. Open the server's Configuration document.
2. Select the Domino Web Access tab.
3. Under the "Mail" section, change the setting for "When Sending Mail, Set
Format To" Let User's Decide.
4. Restart HTTP.
More >



Last Modified on 12/04/2013

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